Analyzing Visitors who Made Affiliate Sales
December 13th 2008
In a previous post, I detailed how to analyze sales with visitor keyword searches, specifically how you can use PHP to assign a unique id to a visitor, store that id with their Google Analytic information, and pass that to the affiliate network. The reason for going to all that trouble is so that you can analyze the keyword and campaign info that sent the visitor to your site for visitors that actually bought something from your affiliate vendor.
Well, I now have a really practical example of how this analysis saved me money.
One of the companies that I am an affiliate for sells collectible dolls. They have lots of different types: newborn dolls, dolls that breathe, dolls that have heartbeats, anatomically correct dolls, etc.
I have a Google Adwords campaign for each of these different categories. Without my PHP magic, I could tell how many impressions and clicks each campaign got me, but I had no way to tell which of those visitors actually bought a doll because I was sending them off to the other website.
Using my PHP technique, I was able to run a report that showed me all the keywords just for those people that purchased a doll. And I found out something interesting.
Even though I was getting lots of impressions and clicks for anatomically correct dolls, not a single person bought one. That’s out of about 200 visitors who came to my site because they searched for anatomically correct dolls and clicked on my ad.
I was showing them a page with anatomically correct dolls, exactly word-for-word what they had searched for. So why wasn’t anyone buying an anatomically correct doll?
To find out, I created a survey (the topic of another post I have yet to do). I directed all the people who clicked on that ad to my survey first, then on to my website. I asked them a couple of questions like “what were you hoping to find when you searched for anatomically correct dolls?” etc.
And I found something interesting.
All the people who filled out my survey were looking for anatomically correct dolls that could be played with. One person gave me more helpful information: she’s opening a day care and her child development background prompted her to search out these types of dolls.
Armed with that information, the lack of sales made perfect sense. My site sells collectible dolls which can cost up to $199.00. These are dolls that are made to be put on a shelf and admired, not played with. These people were looking for dolls as toys.
So I disabled that particular Google Adwords campaign. Without the ability to relate keywords to sales, I never would have discovered this and I would have continued to waste money on a Google campaign that wasn’t resulting in any sales.
Well, I now have a really practical example of how this analysis saved me money.
One of the companies that I am an affiliate for sells collectible dolls. They have lots of different types: newborn dolls, dolls that breathe, dolls that have heartbeats, anatomically correct dolls, etc.
I have a Google Adwords campaign for each of these different categories. Without my PHP magic, I could tell how many impressions and clicks each campaign got me, but I had no way to tell which of those visitors actually bought a doll because I was sending them off to the other website.
Using my PHP technique, I was able to run a report that showed me all the keywords just for those people that purchased a doll. And I found out something interesting.
Even though I was getting lots of impressions and clicks for anatomically correct dolls, not a single person bought one. That’s out of about 200 visitors who came to my site because they searched for anatomically correct dolls and clicked on my ad.
I was showing them a page with anatomically correct dolls, exactly word-for-word what they had searched for. So why wasn’t anyone buying an anatomically correct doll?
To find out, I created a survey (the topic of another post I have yet to do). I directed all the people who clicked on that ad to my survey first, then on to my website. I asked them a couple of questions like “what were you hoping to find when you searched for anatomically correct dolls?” etc.
And I found something interesting.
All the people who filled out my survey were looking for anatomically correct dolls that could be played with. One person gave me more helpful information: she’s opening a day care and her child development background prompted her to search out these types of dolls.
Armed with that information, the lack of sales made perfect sense. My site sells collectible dolls which can cost up to $199.00. These are dolls that are made to be put on a shelf and admired, not played with. These people were looking for dolls as toys.
So I disabled that particular Google Adwords campaign. Without the ability to relate keywords to sales, I never would have discovered this and I would have continued to waste money on a Google campaign that wasn’t resulting in any sales.