Comments on: StoresOnline: Final Verdict http://www.internetmarketingkultch.com/storesonlinereview/storesonline-final-verdict.html Kultch: general stuff, miscellanous items, and all around various paraphernalia. Mon, 26 Oct 2009 19:10:46 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: susb8383 http://www.internetmarketingkultch.com/storesonlinereview/storesonline-final-verdict.html/comment-page-1#comment-60 susb8383 Sun, 24 Aug 2008 04:23:30 +0000 http://www.internetmarketingkultch.com/?p=30#comment-60 I'm going to take Mari up on her offer. In order to do it, I have to sign a general release. Once I do so, I won't be able to post anymore about StoresOnline. That's ok, I think I've posted everything I've wanted to say about it. So, if you're trying to decide whether or not to purchase StoresOnline, I would recommend that you research comments on the web, but pay particular attention to the date of the comments. 99% of the bad press I've seen is prior to 2007, and I believe that they've made great strides to fix the issues since then. So, good luck in your internet marketing business, whatever it may be. I’m going to take Mari up on her offer. In order to do it, I have to sign a general release. Once I do so, I won’t be able to post anymore about StoresOnline. That’s ok, I think I’ve posted everything I’ve wanted to say about it.

So, if you’re trying to decide whether or not to purchase StoresOnline, I would recommend that you research comments on the web, but pay particular attention to the date of the comments. 99% of the bad press I’ve seen is prior to 2007, and I believe that they’ve made great strides to fix the issues since then.

So, good luck in your internet marketing business, whatever it may be.

]]> By: susb8383 http://www.internetmarketingkultch.com/storesonlinereview/storesonline-final-verdict.html/comment-page-1#comment-59 susb8383 Sat, 16 Aug 2008 02:47:08 +0000 http://www.internetmarketingkultch.com/?p=30#comment-59 Ok, even from a customer service point-of-view, I’m impressed. Per R. Shapiro’s advice above, I sent an email to Mari Silva. Now, keep in mind that she’s the Director of Customer Relations, so she probably gets many, many emails. I sent it on August 12. Today (August 15) I got a reply back. And she took the time to review all the correspondence on my account first. It was a long, well thought-out email; not the kind you get from Ebay or Paypal that’s full of the canned responses. She offered to cancel the amount I still owe AND allow me to retain ownership of one license. I’m pretty happy about that offer. No complaints whatsoever. She did mention in her email that my paperwork should have given me the option of downloading the StoreBuilder software to run on my computer. Has anybody ever heard of that? I couldn’t find anything in the documents that mentioned this. Ok, even from a customer service point-of-view, I’m impressed. Per R. Shapiro’s advice above, I sent an email to Mari Silva. Now, keep in mind that she’s the Director of Customer Relations, so she probably gets many, many emails.

I sent it on August 12. Today (August 15) I got a reply back. And she took the time to review all the correspondence on my account first. It was a long, well thought-out email; not the kind you get from Ebay or Paypal that’s full of the canned responses.

She offered to cancel the amount I still owe AND allow me to retain ownership of one license.

I’m pretty happy about that offer. No complaints whatsoever.

She did mention in her email that my paperwork should have given me the option of downloading the StoreBuilder software to run on my computer. Has anybody ever heard of that? I couldn’t find anything in the documents that mentioned this.

]]> By: TYMINSKA Karolina http://www.internetmarketingkultch.com/storesonlinereview/storesonline-final-verdict.html/comment-page-1#comment-58 TYMINSKA Karolina Thu, 14 Aug 2008 04:10:47 +0000 http://www.internetmarketingkultch.com/?p=30#comment-58 Thanks for sharing that! Nice post. I just glanced through it. http://www.internet-marketing-online.co.cc Thanks for sharing that! Nice post. I just glanced through it.

http://www.internet-marketing-online.co.cc

]]> By: R. Shapiro http://www.internetmarketingkultch.com/storesonlinereview/storesonline-final-verdict.html/comment-page-1#comment-57 R. Shapiro Tue, 12 Aug 2008 09:45:14 +0000 http://www.internetmarketingkultch.com/?p=30#comment-57 I can see from your blog that you have technical know how - it’s great to see that you are moving on with your online business, even if it is not with StoresOnline. I don’t know what can be done about your StoresOnline sites, but I do recommend that you contact Mari Silva at StoresOnline if you are interested in talking about what happened with your sites. She can be reached by phone at 801-227-0004 or by email at msilva@storesonline.com. I’ve emailed her about questions that have come up on other blogs and she has usually responded in 24 hours or so. Best of luck to you with your new business I can see from your blog that you have technical know how – it’s great to see that you are moving on with your online business, even if it is not with StoresOnline. I don’t know what can be done about your StoresOnline sites, but I do recommend that you contact Mari Silva at StoresOnline if you are interested in talking about what happened with your sites. She can be reached by phone at 801-227-0004 or by email at msilva@storesonline.com. I’ve emailed her about questions that have come up on other blogs and she has usually responded in 24 hours or so. Best of luck to you with your new business

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